Tidio alternative
The free Tidio alternative.
Tidio is a hosted live chat and helpdesk with an AI agent called Lyro. The free plan includes only limited Lyro conversations, and paid plans start at $29 per month. Aisk runs inside your WordPress site: AI replies are unlimited, you pay only your own OpenAI usage, and your chat data stays in your WordPress database.
- 100% free, no Pro plan
- Unlimited AI replies
- No credit card
Aisk Assistant
Online · replies instantly
Ask about products, orders…
Powered by Aisk
Tidio vs Aisk at a glance.
The short version, before the details.
| Topic | Aisk | Tidio |
|---|---|---|
| Best for | WooCommerce stores that want a free AI sales and support chatbot | Live chat SaaS; AI (Lyro) is limited on the free plan, paid from $29/mo. |
| Type | WordPress plugin (runs on your site) | Hosted SaaS |
| Price | $0 — every feature, no usage limits | From $29/month |
| AI usage | Your own OpenAI key, billed by OpenAI with no markup | Included in plan |
| Chat data | Stored in your WordPress database | Stored on Tidio’s servers |
| Switching | About 5 minutes: install, add key, generate embeddings | — |
Choose Aisk if…
You want an AI chatbot that answers from your whole site and product catalog, with no monthly fee and no AI conversation limits.
Choose Tidio if…
You need a full live-chat team inbox with mobile apps, Messenger, Instagram and email in one place, and don’t mind a subscription.
Tidio pricing vs Aisk.
USD list prices from Tidio’s public pages, last checked October 2026. Prices change, so check the vendor’s site for current plans.
Aisk
$0forever
You pay OpenAI directly for API usage — usually a few dollars a month for a small store.
- Unlimited AI replies — no conversation caps (you pay OpenAI directly)
- AI that learns your pages, products, PDFs and URLs, not only FAQs
- AI product search and recommendations with images and buy links
- Self-service order tracking in chat
- WhatsApp and Telegram channels
- Chat data stored in your own WordPress database
Tidio
From $29/month
Tidio Free$0
Limited Lyro AI conversations
Tidio paid plansFrom $29/month
Unlimited AI responses, automation, more agents
Built for WooCommerce stores.
What you get with Aisk, free, from the first install.
Product recommendations
Sell from the chat window.
Shoppers describe it, Aisk finds it.
Customers ask for “a blue linen shirt under $50” and get matching products with images, prices and buy links. Aisk searches by description, color, size and category across your WooCommerce catalog.
Explore product searchOrder tracking
Answer “where is my order?”
Without opening a ticket.
Customers enter their order number and email, and Aisk replies with the live WooCommerce status. Your team spends less time on the most common support question.
Explore order trackingKnowledge base
Trained on your whole site.
Pages, posts, products, PDFs and URLs.
Click “Generate Embeddings” and Aisk learns your content. Add PDFs, documents, external URLs or custom text so answers come from your own information, not guesses.
Read the setup guideChannels and handoff
Meet customers where they are.
Web, WhatsApp and Telegram.
The same AI answers on your website widget, WhatsApp (via Twilio) and Telegram. When a customer needs a person, Aisk shares your support details or creates a ticket.
Explore channelsAisk vs Tidio: feature by feature.
| Feature | Aisk | Tidio |
|---|---|---|
| Learns your pages, posts and products | Free | PartialLyro learns from FAQs |
| AI product search and recommendations | FreeBy description, color, size, category | PartialAgents send product cards |
| WooCommerce order tracking in chat | FreeOrder number + email | PartialAgents see order history |
| Human handoff / support tickets | FreeSupport info or ticket | FreeLive chat inbox |
| Chat analytics | Free | Yes |
| Choice of AI models | PartialOpenAI | NoLyro only |
| Works without your own API key | NoUses your OpenAI key | FreeHosted |
| Abandoned cart recovery | No | Yes |
| Price | $0 | From $29/month |
“Not listed” means Tidio’s public listing doesn’t mention the feature.
Where Tidio is stronger
An honest comparison: Tidio by Tidio is a good service (70,000+ installs · 4.8★ (396 reviews) on WordPress.org), and it does some things Aisk doesn’t.
- Full live-chat inbox with mobile apps for your team
- Messenger, Instagram and email in one inbox
- Visual chatbot flow builder and abandoned-cart campaigns
- Works without your own AI API key
Try it on your real store.
Compare answers and costs before you switch.
Check the channels.
List where customers reach you today — website, WhatsApp, Telegram, email or social — and confirm each one is covered before turning Tidio off.
Compare AI with AI.
Ask both bots the same ten real customer questions: product searches, order status, returns. Compare accuracy, tone and links.
Plan the move.
Run Aisk alongside Tidio on a staging site, generate embeddings, then swap the live widget when you’re happy. There’s nothing to cancel on the Aisk side.
- 1
Install Aisk
Add “Aisk AI Chat” from Plugins → Add New, or download it from WordPress.org.
- 2
Add your OpenAI key
Paste your API key in Aisk settings. You pay OpenAI directly, with no markup.
- 3
Generate embeddings
Aisk learns your pages, products and FAQs. Add PDFs or URLs if you need them.
- 4
Turn off Tidio’s widget
Keep one chat on your site. Connect WhatsApp or Telegram if you like.
Full walkthrough in the setup guide.
Your switching questions, answered.
Pricing, features and moving from Tidio.
Is there a free Tidio alternative for WooCommerce?
Yes. Aisk is a free WordPress plugin with unlimited AI replies. It answers from your pages and products, recommends products and tracks orders, and you pay only your own OpenAI usage instead of a monthly Tidio plan.
Is Aisk cheaper than Tidio?
Usually. Aisk has no subscription; you pay OpenAI per use, which for most small stores is a few dollars a month. Tidio’s paid plans start at $29 per month.
What does Aisk include for free that Tidio charges for?
Unlimited AI replies — no conversation caps (you pay OpenAI directly); AI that learns your pages, products, PDFs and URLs, not only FAQs; AI product search and recommendations with images and buy links; Self-service order tracking in chat.
Is Aisk really free?
Yes. Aisk has no free or paid plan — every feature is included with no usage limits and no credit card. You only pay OpenAI for your own API usage.
How do I switch from Tidio to Aisk?
Install Aisk from WordPress.org, add your OpenAI API key, click “Generate Embeddings” to learn your site and products, then disable Tidio’s chat widget so only one chat appears. The setup guide takes about 5 minutes.
Try the free Tidio alternative.
Every feature included. No plans, no message limits, no credit card.
Tidio is a trademark of Tidio. Aisk is not affiliated with or endorsed by Tidio. This comparison is based on public information as of October 2026.